Getting Tickets

Buying Tickets with us

Please purchase your ticket(s) on our website’s What’s On section, choose your event and click book now. If you need support with your booking, please email boxoffice@lancasterarts.org or leave a message on 01524 594151.  Tickets are also available on the door. Please be aware that on the door ticket sales and the bar are both cashless. 

Refunds/exchanges

We can exchange your ticket if you contact us more than 24 hours in advance. Seats can not be reserved without payment. Unfortunately, we can’t refund your ticket(s) unless a performance has been cancelled.

Buying Tickets in Lancaster & Morecambe

Tickets can also be purchased in person or by phone at the Lancaster Visitor Information Centre or at the Morecambe Visitor Information Centre (VIC).

Lancaster VIC 

The Storey,
Meeting House Lane,
Lancaster, LA1 1TH.
Telephone: 01524 582394
Open: Monday – Saturday 10am – 4pm

Morecambe VIC

The Platform,
Old Station Buildings,
Marine Road Central,
Morecambe LA4 4DB
Telephone: 01524 582808
Open: Monday – Saturday 10am – 4.30pm

We no longer send tickets in the post, but you can print your ticket at home, or show your tickets on your mobile device, or simply give your name at the box office. 

Arriving at our venues

You can find detailed maps and directions to our venues on our travel and parking page.