Booking Info

Buying tickets with us

Tickets can be booked online. If you need support with your booking, please email or call us on 01524 594151. Tickets are also available on the door.

Box Office opening times: 9am-5pm (Mon-Fri). If there is no answer please leave a message and we will get back to you as soon as possible.

We no longer send tickets in the post, however they can be printed at home or shown on your mobile device upon arrival.

Refunds and exchanges

We can exchange tickets if you contact us more than 24 hours in advance. We are unable to refund your ticket(s) unless a performance has been cancelled.


Student and Under 26s Offer

A limited number of £12 tickets are available for students and under 26s at most of our events. Tickets can be booked online using the student ticket type. Proof of ID required upon arrival.

Family Offer

(Grand)Parents and their children (under 16) get 50% off the full ticket price. Email for details.

Become a member

Become a member and save up to 20% on adult tickets. Visit our memberships page to find out more.


Lancaster Arts gift vouchers are the perfect present! They're valid for 12 months from the date of purchase, and can be used on any of ticketed events.

You can purchase Gift Vouchers online and we’ll send an email with the voucher details to the recipient.

Buy a gift voucher